Service model

Self-filing, assisted or managed: pay for the desired outcome

not every seller needs full outsourcing. Compare responsibility, fixed cost and internal time.

SMBF.EPR workspaceQ2 2026
COUNTRY STATUS4 countries ready for review
96%BOM coverage2blockers
SelfLowest service cost
AssistedReview + guidance
ManagedFiling coordination
Comparison

One packaging data set, two processes

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CriterionSelf-filingAssistedManaged
InputLowest service feeExpert reviewCountry SLA
ResultHighest internal workDocument checklistExternal pass-through
FrequencyBest for simple scopeControlled handoffCustomer approval remains
EvidenceLowest service feeExpert reviewCountry SLA
What is included

From source data to a verifiable outcome

Each block separates the input, the system action, the human decision and the resulting document or status.

01

Self-filing

The client uses the calculation and works directly with portals and PROs.

  • Lowest service fee
  • Highest internal work
  • Best for simple scope
02

Assisted

SMBF prepares and checks, the client confirms and submits.

  • Expert review
  • Document checklist
  • Controlled handoff
03

Managed

The partner coordinates registration/reporting within the agreed scope.

  • Country SLA
  • External pass-through
  • Customer approval remains
FAQ

Practical questions

What is SMBF.EPR?+

SMBF.EPR is a product of the SMBF platform for packaging EPR obligations of online stores in Europe. It links sales countries, order data, packaging composition, registration steps, calculation, national reporting format and filing evidence into one workflow. The system does not reduce everything to one green status. For each country, the responsibility, registration number, agreement with the system or PRO, representative, data readiness, reporting period, responsible person and evidence of completion are separately visible.

Which companies are SMBF.EPR suitable for?+

First of all, small and medium-sized e-commerce that sells goods to customers in one or more EU countries through its own store, marketplaces, or both channels. The product is especially useful when the assortment, countries and volume of orders can no longer be reliably maintained in one table. SMBF is also suitable for an accountant, compliance manager or agency that is responsible for several legal entities. For non-standard industries, industrial packaging or complex import chains, a separate scope check is first carried out.

What SMBF functionality is ready and what is in development?+

A ready-made area of the platform is SMBF.EPR: preliminary verification of countries, coverage map, work with packaging data, preparation of calculations and Country filings, control of registration steps and monitoring of changes. The currently available service level L0–L5 is shown separately for each country. SMBF.VAT, SMBF.TAX and SMBF.FIN remain areas of development and should not be perceived as available products. The status of a specific integration or submission is also verified prior to the contract rather than being implied from the general word “automation”.

Does SMBF cover all 27 EU countries?+

Yes, all 27 countries are present in the monitoring map: for them you can track legislation, reporting format, official sources and changes. But monitoring does not mean that registration or filing is already fully carried out by SMBFs in each country. The actual capability level is indicated on the map next to the country. If only information or assessment is available, the system does not call it managed filing. This approach allows you to see the entire EU and at the same time not hide operational restrictions.

Next step

Start with your countries and facts.

The preliminary result is available without an email. Saving it and agreeing managed support are separate next steps.

Check countries