Gain control over reviews of your business on the web

SMBF helps capture negative reviews and increase the amount of positive feedback about your business online (Google Maps, TripAdvisor, Facebook, etc.)
mobile app for feedback
Demo
See how SMBF gets real results for businesses—through improved reviews and ratings, simplified workflow, consistent local listings, and better customer insights.

By clicking "submit" I accept the the Terms and Conditions
Based on data you entered -
this is your potential lost profit.
It is calculated based on researches about negative review impact on a business.

Negative reviews succeed in chasing away customers from your business to your competitors. Research shows that one negative review drives away 22% of prospects, around 30 customers. The percentage of lost customers increases with an increase in negative reviews.
service for receiving feedback

Automatic review collection and posting

After registration, all new (incoming) reviews will be automatically posted on yours Google My Business and Facebook
Negative reviews remains in SMBF and does not harm the reputation of your business.

Interception of negative reviews

One window for all

You can control the flow of reviews on all sites from one interface.
Each feedback affects your rating and SMBF helps to improve it by redirecting satisfied customers to your pages on Google Maps and Tripadvisor.

Your business will overtake competitors on Google Maps and Tripadvisor

Daily reports and notifications of new reviews

Don't miss anything important. Learn what your customers like and don't like. Short email report every day and once a week a detailed report with highlights.

Automatic review collection and posting

After registration, all new (incoming) reviews will be automatically posted on yours Google My Business and Facebook
Negative reviews remains in SMBF and does not harm the reputation of your business.

Interception of negative reviews

One window for all

You can control the flow of reviews on all sites from one interface.
Each feedback affects your rating and SMBF helps to improve it by redirecting satisfied customers to your pages on Google Maps and Tripadvisor.

Your business will overtake competitors on Google Maps and Tripadvisor

Daily reports and notifications of new reviews

Don't miss anything important. Learn what your customers like and don't like. Short email report every day and once a week a detailed report with highlights.
How reviews impact the sales:
77% of clients read reviews of SPA centers or ask for recommendations from friends
How it works
Registration
Our client support will help you to prepare everything to gain new reviews
QR-code
Just print it and place it.
See template example.
Your client scans QR-code
At this point, SMBF offers websites to clients where he/she can leave a feedback about your business. In one click client will get to the business page and leave a review.
Check how it works
You get new reviews
Feedback from your customers is posted on Google Maps/TripAdvisor/Facebook in 1 click.
You get new clients
As number of positive reviews of your business increase as more new customers will be attracted
🚀
83% of travelers dine at the restaurants that they chose according to reviews on Google Maps.

Starting with SMBF, you get three main benefits

Full automation of feedback collection
You client would be able to leave a review with one click
Boost customer retention by improving the quality of service
Improved service, based on opinions of your customers, allows them to return to your business and motivates them to make repeat purchases
New clients by boosted SEO
With every new review, your business rating starts to rise and Google will show your services to potential customers more offten
Only 20% of restaurants regularly follow and respond to reviews, retaining their customers and attracting new audiences
Complete Guide to Online Reviews
By submitting this form, you are agreeing to the Terms and Conditions and Privacy Policy.
TOP 3 verticals in which reviews have the greatest impact in favor of purchasing a service:

  • Restaurants - 60% influence on the decision
  • Medicine - 55% influence on the decision
  • Hotels - 49% influence on the decision
SMBF helps businesses to gain new leads by SEO growth through automatic collection and placement of customer reviews on websites.

+ it also helps to increase the frequency of upsales by analyzing reviews and improving the quality of service
Plans
Trial
Try what SMBF is
Get free access for 14 days to experience the benefits of using SMBF for your business.
Start free trial
Standart
Automate interception of negative reviews and collection of positive feedback
Start for free to set up the service and get all the benefits for one location.
Start free trial
Special set
Beginner Entrepreneur Support Program
We develop a support program for start-up entrepreneurs
Gain support
Enterpise
For multi-location business
Terms and conditions are discussed personally
Contact us
Want more clients
See how SMBF gets real results for businesses—through improved reviews and ratings, simplified workflow, consistent local listings, and better customer insights.
By submitting this form, you are agreeing to the Terms and Conditions and Privacy Policy.
Want more clients
See how SMBF gets real results for businesses—through improved reviews and ratings, simplified workflow, consistent local listings, and better customer insights.
By submitting this form, you are agreeing to the Terms and Conditions and Privacy Policy.
Contact us

ac@smbf.me

Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115

Privacy Policy | Terms and Conditions
Made on
Tilda