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Plain-English answers

Packaging EPR, without the legal fog.

Start with the operating question, then check the country-specific rule, source, capability, and limitation. This FAQ explains the common model; it does not turn different national routes into one.

01

FAQ topic

PPWR and EPR basics

The regulation, the responsibility model, and the words that should not be merged.

What is PPWR?

PPWR is Regulation (EU) 2025/40 on packaging and packaging waste. It is an EU law, not the name of the smbf.me product.

What is EPR?

Extended producer responsibility is a policy and legal model assigning organisational or financial responsibility to a producer for packaging at its waste stage.

Are PPWR and EPR the same thing?

No. PPWR is a regulation. EPR is a responsibility model implemented through the applicable EU and national laws, registers, schemes, and procedures.

When did PPWR start to apply?

Its general application date was 12 August 2026. Individual provisions, implementing measures, transitions, and national processes can use different dates.

Is this website legal advice?

No. It provides structured operational information. Material uncertainty should be confirmed with the competent authority, responsible professional, or local counsel before signing or filing.

02

FAQ topic

Countries and registration

Why one workspace still contains separate national processes.

Is there one packaging EPR registration for the whole EU?

No. Registrations, identifiers, schemes, reporting routes, and fees normally remain country-specific. smbf.me provides one coordination workspace for those separate processes.

Should I assess my company’s home country too?

Yes. An obligation can arise in the country of establishment as well as destination markets, depending on the transaction and producer definition.

Are the national rules now identical?

No. PPWR creates a common EU framework, but registers, schemes, accepted mandates, languages, fees, reporting formats, and operating portals can still differ.

What facts start a country review?

Company establishment, destination, sales channel, recipient type, contractual route, packaging stream, materials, weights, and existing registrations are the usual starting facts.

How current is a country page?

Each brief shows when its official sources were checked and links to them directly. If a national route cannot be confirmed, the page says what still needs to be verified for your case.

03

FAQ topic

Non-EU sellers, AR, and PRO

Three roles that depend on the country and the actual sales chain.

Does being outside the EU automatically make us the producer?

Not by itself. Establishment, destination, who first makes the packaging available, the recipient, importer, fulfilment route, and the applicable definition all matter.

What is an EPR authorised representative?

A locally established person or entity appointed in writing to perform specified EPR duties where the applicable country rule allows or requires that route.

Does every non-EU seller need an AR?

Do not assume so. The answer depends on the country, producer role, establishment, sales route, packaging stream, and current national process.

Can one AR appointment cover all EU countries?

Do not assume so. The entity, mandate, accepted duties, registration step, and proof of appointment must be checked for every relevant country.

Is an AR the same as a PRO?

No. A PRO collectively performs specified producer-responsibility activities. An AR represents a producer for defined duties. One organisation may offer both only where each role is separately evidenced.

04

FAQ topic

Product and pricing

What the subscription includes and which costs stay outside it.

What counts as an active country?

A country counts after the workspace owner explicitly activates it for assessment, registration tracking, data preparation, reporting, or evidence. Finding an order with a new destination does not activate it or change the price.

When does my plan change?

The workspace shows the new price before you activate a 4th, 8th, or 16th country. Your plan changes only after the workspace owner confirms that activation.

What happens when I archive a country?

It stops counting from the next monthly renewal. Existing reports and evidence remain available in read-only form for the applicable retention period.

Are users and data really unlimited?

Yes. The subscription does not increase with seats, orders, SKUs, or imported rows. Security and fair-use controls still protect the service from abusive or unlawful use.

Does every country include automatic reporting?

No. Report preparation is included only where smbf.me supports and has reviewed the current local format. A prepared report is not the same as a legally submitted or accepted filing.

Are PRO, register, and representative fees included?

No. Registry, scheme, representative, audit, translation, legal, and material-volume charges are separate unless a written proposal names them as included.

Does the displayed price include VAT?

Displayed prices exclude VAT. VAT is added only where required for the customer and billing details supplied.

Can I cancel or move to a smaller plan?

Yes. Plans renew monthly. Cancel before the next renewal, or archive countries to move to the matching band at the next renewal.

Is this one registration for the whole EU?

No. smbf.me is one coordination workspace. Registrations, identifiers, schemes, representatives, and filing routes remain country-specific.

05

FAQ topic

Data, reports, and evidence

What goes in, what comes out, and how a status becomes provable.

What packaging data is normally needed?

Components, materials or national categories, weight or units, packaging function, product or SKU link, destination, and the version valid for the relevant order or reporting period.

Who is responsible for accurate source data?

The producer remains responsible for its business facts. smbf.me can structure, validate, and flag missing data within the agreed scope.

Can I import store or marketplace data?

The product model supports structured commerce-data intake. A connector, file template, required fields, and access permissions must be confirmed for the chosen source.

Is a prepared report already filed?

No. Prepared, approved, handed over, submitted, acknowledged, and accepted are different statuses and should carry separate evidence.

What evidence should be retained?

Depending on the action: source version, calculation inputs, review, signed mandate, submission file, portal receipt, acknowledgement, acceptance, invoice, payment, correction, and responsible owner.

06

FAQ topic

Service boundaries and trust

What smbf.me means by assessment, report preparation, assisted filing, and managed work.

What does L4 mean in detailed capability records?

L4 is shorthand for assisted filing: smbf.me or a named partner coordinates a defined submission route and retains acknowledgement or other filing evidence.

What does L4 not mean?

It is not authority approval, automatic statutory representation, guaranteed acceptance, or fully managed compliance. Those roles and outcomes require separate evidence.

What is the difference between L4 and L5?

L4 assists a defined filing. L5 is a contracted managed process for stated countries, streams, periods, roles, and exclusions after operational capacity is confirmed.

Does a country service description apply to every client?

No. The actual scope depends on the entity, route, data, mandate, portal, partner, period, and contract.

Does covering all 27 countries mean filing in all 27?

No. Country information, obligation review, report preparation, assisted filing, and managed work are separate services.

Next step

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